Shipping
Most orders are shipped
within 1-2 business days from the date the order was placed. If you are
on a specific timetable and need your order within a certain amount of
time, please specify in the "Special Intructions" box during your
checkout process or contact us and we will do the best we can to
expedite your order.
Shipping charges are based on the weight of the items with the exception of Crown Automotive parts.
Minimum ground shipping charge is $14.00
for items less than $100.00. For items $100.00 or more the shipping
charge is $6.00 plus 8% of the price of the item. For orders with
multiple Crown automotive parts, you will likely only pay shipping once
due to consolidated shipping. Some items may be oversized (i.e. bumpers
fenders) and require an additional charge. For Next Day or 2nd Day Air
please contact us so we can determine the additional shipping charge as
well as expedite your order.
Some orders may be drop shipped direct from the manufacturer.
International Customers
International shipping for items up to 70 pounds
(31.82 Kg) is now available to 190 countries thanks to the United States
Postal Service. Please contact us so we can determine international
shipping rates. Any fees incurred in the destination country will be
taken care of by the consignee.
Due to the risky nature of doing business
abroad, all international purchases must be made via Paypal.com for
orders of $500.00 US or less. For orders greater than $500.00 US, payment
must be made by bank wire transfer. Please contact us for more
information.
Returns
If you are not satisfied with your purchase, contact our main office within
30 days of purchase for return instructions and a full refund. Any
items that have been opened are subject to a 15% restocking fee. All
warranties are at the discretion of the manufacturer. Refunds will not
include shipping costs.FourWheelerHB collects limited non-personally identifying information your browser makes available whenever you visit a web site. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your download and in some cases, one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services.
Some of our services require you to register. FourWheelerHB asks you for some personal information in order to create an account (typically your name, email address, physical address, and phone number) and we will use that information to provide the service. For certain services, such as our OnLine Shop, we may request credit card or other payment information which we do keep securely stored on our servers.
When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us.
Cookies
To enhance your experience with our site, some of our web pages use "cookies." Cookies are small text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, by registering at our site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our web pages (e.g. to recognize you by name when you return to our site). We also may use cookies to offer you products, programs, or services.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services. We provide mechanisms for updating and correcting your personally identifying information for many of our services. You may send an e-mail to the following e-mail requesting access to or correction of your personally identifiable information:
Privacy Manager
FourWheelerHB.com
Email Main Office
Email Webmaster
Secure Shopping
& Registration Guarantee
The purchase and registration areas of our site (OnLine Shop) are secure. This means that any information you send us is protected by encryption to prevent unauthorized access to your information. The secure site is indicated in the URL with the use of "https://", and often reflected at the bottom of your browser with a lock or key graphic.
Links
Any links to external web sites may be developed by people over whom FourWheelerHB exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information.
FourWheelerHB may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of our products and web site. For instance, this data helps us determine how popular a product is and if there is anything we can do to improve on it.